PRIVACY
Legal

🔒 Privacy Policy

We are committed to safeguarding your privacy and ensuring a secure, transparent experience across all our services and products.

📅 Effective: January 1, 2025
🔄 Last Updated: March 2026
🌐 qarnainmarketing.online
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Introduction
About This Policy

At Qarnain Marketing (qarnainmarketing.online), we are committed to protecting your privacy and ensuring a safe, professional experience for all visitors and customers.

This Privacy Policy applies to all interactions with our website, including our digital marketing services (Social Media, SEO, Web Development, AI Automation, Graphic Design etc.) and our online store (including physical products such as our Hair Oil). By using our website or purchasing from our store, you agree to the terms described below.

Two Areas Covered: (1) Digital Marketing Services — consultation, project work and client communication. (2) Online Store — product orders, shipping and payment processing for physical products.
📋 Table of Contents
1
Information We Collect
2
How We Use Your Information
3
Store & Order Information
4
Sharing Your Information
5
Cookies & Tracking
6
Data Security
7
Your Rights & Choices
8
Third-Party Links
9
Children’s Privacy
10
Contact Us
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Section 01
Information We Collect

For Digital Marketing Services:

Personal Details: Name, email address, phone number and business information when you contact us or request a consultation.
Project Information: Details about your business, goals and requirements shared during our work together.
Communication Records: Messages sent via WhatsApp, email or contact forms.

For Our Online Store (Hair Oil & Products):

Order Details: Name, shipping address, phone number and email for order processing and delivery.
Payment Information: Processed securely through trusted payment gateways — we do not store card numbers.
Purchase History: Products ordered, quantities and order status for records and customer support.

General Website Data:

Usage Data: Pages visited, time spent and basic browser or device information collected via analytics.
Cookies: Used to enhance user experience and website performance.
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Section 02
How We Use Your Information
To respond to your inquiries and provide the requested digital marketing services.
To process, fulfill and deliver your store orders (Hair Oil and other products).
To send order confirmations, shipping updates and support communications.
To improve our website functionality, performance and user experience.
To analyze traffic trends and optimize our services for better results.
To send service updates or promotions — only with your consent.
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Section 03
Store & Order Information

When you place an order on our store (including our Hair Oil product), we collect the necessary information to process and deliver your order. This includes:

Delivery Address: Used solely for shipping your order to the correct location.
Contact Number: Used by our delivery partner to coordinate delivery.
Order Records: Kept for customer support, refunds and dispute resolution.
We work with trusted third-party delivery and payment services to fulfill your orders. These partners only receive the minimum information required to complete the transaction and delivery. We never sell your order data.

Returns & Refunds: For any issues with your order, please contact us directly on WhatsApp or email within 7 days of receiving your product.

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Section 04
Sharing Your Information

We do not sell, rent or trade your personal information to any third parties. Information may be shared only in these limited circumstances:

Delivery Partners: Shipping address and contact number shared with courier services for order delivery only.
Payment Processors: Secure payment gateways process transactions — we never store card details.
Legal Compliance: When required by law or to protect our website, brand and users from fraud or misuse.
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Section 05
Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic and improve our services. Types of cookies we use:

Essential Cookies: Required for core website functionality — cannot be disabled.
Analytics Cookies: Help us understand how visitors use our site (e.g. Google Analytics).
Marketing Cookies: Used for Facebook Pixel and Google Ads to improve ad targeting.
You may disable non-essential cookies through your browser settings at any time. Please note that some features may not function properly if cookies are disabled.
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Section 06
Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss or misuse:

SSL Encryption: Our website uses HTTPS to encrypt all data transmitted between your browser and our server.
Secure Hosting: Hosted on a protected environment with regular security monitoring and updates.
Limited Access: Only authorized personnel can access your data — strictly for business purposes.
No Card Storage: Payment card details are never stored on our servers.
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Section 07
Your Rights & Choices

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct any inaccurate or incomplete information.
Deletion: Request deletion of your personal data — we will comply unless legally required to retain it.
Opt-Out: Unsubscribe from marketing emails or communications at any time.
Cookie Control: Disable non-essential cookies via your browser settings.
To exercise any of these rights, contact us at info@qarnainmarketing.online or WhatsApp +92 322 8621566. We will respond within 48 hours.
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Section 08
Third-Party Links

Our website may contain links to third-party platforms including Facebook, Instagram, WhatsApp, LinkedIn and Pinterest. We are not responsible for the privacy practices of these platforms. We encourage you to review their individual privacy policies before sharing personal information.

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Section 09
Children’s Privacy

Qarnain Marketing does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately and we will delete it promptly.

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Section 10
Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our services, products or legal requirements. Continued use of our website or store after any changes indicates your acceptance of the updated policy. The “Last Updated” date at the top of this page will always reflect the most recent version.

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Section 11
Contact Us

For any questions, concerns or requests regarding this Privacy Policy, please reach out through any of the channels below:

💬
WhatsApp — Fastest
+92 322 8621566
📧
Email
info@qarnainmarketing.online
📘
Facebook
Qarnain Marketing

Questions about your privacy or order?

We’re available 24/7 — WhatsApp reply within 30 minutes.

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